How do you know what your clients REALLY want?

RIGHT!
You have to ask them.

Good sales and marketing could probably be summed by saying “never pass up a chance to ask your potential clients what they actually want” “and “what they will actually buy”

… and …

“don’t pass up a chance to refine your corporate service levels by asking your existing clients what they like about you and why they like it”.

Domain901 can help with your surveys.
Because … IF you build it   the way they want it   they will come.